By Arezou Kohan

Rather than attempting to impose a popular answer on their buyer, legal professionals should still greater hearken to their consumers; train their consumers on their suggestions; and have interaction the buyer in suggestions. the advantages of this process include:

Happier consumers and a extra efficient attorney-client relationship
A aggressive aspect in client service
Better consumer retention and allure of latest clients
A aggressive virtue in clash resolution
A extra significant and pleasing practice
A aid in rigidity and burnout

Kohan devotes particular chapters to the foundations of training; the heritage of training and the legislation; and the way to layout an "attorney-client alliance." She emphasizes that attorneys needs to paintings towards their very own success to be able to aid consumers in attaining their success, or as Kohan places it, "Happy attorney, chuffed client." The e-book serves because the indispensable dating abilities source for legal professionals. utilizing an "Attorney-Client Alliance" version, Kohan indicates attorneys the way to empower their consumers and have interaction them in suggestions.

This straight forward ebook offers functional training talents, which are integrated right into a felony perform instantly, with out being tedious.

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Coaching Your Client: A Lawyer's Guide for Improving Client Communication and Client Outcomes by Arezou Kohan


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