By Madlen Boslau,Univ.-Prof. Dr. Waldemar Toporowski

Madlen Boslau identifiziert mit Hilfe verhaltenswissenschaftlicher Theorien geeignete, die Zufriedenheit beeinflussende Faktoren und analysiert ihre Wirkungen auf die Zufriedenheit mit Selbstbedienungskassen.

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Kundenzufriedenheit mit Selbstbedienungskassen im Handel: Der Erklärungsbeitrag ausgewählter verhaltenswissenschaftlicher Theorien (German Edition) by Madlen Boslau,Univ.-Prof. Dr. Waldemar Toporowski


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